These terms apply to all purchases made through our website.
By placing an order, customers confirm that they understand and accept the conditions outlined below.
Delivery services are available only within Australia and limited to addresses selectable during checkout.
At this time, delivery outside Australia is not supported.
All orders placed through our website qualify for free delivery within Australia.
The delivery service provided by the store includes order handling, secure furniture packaging, coordination with logistics providers, and delivery to the address entered by the customer at checkout.
All prices displayed on the website are shown in accordance with Australian consumer standards and include all applicable taxes.
Unless clearly stated during checkout, no additional charges will be required upon delivery.
After successful payment, orders are typically processed within 1–8 business days (Monday to Friday, excluding public holidays).
Processing deadline:
A dispatch confirmation email will be sent once the order has been shipped.
After dispatch, orders are generally delivered within 8–16 business days, depending on the delivery location within Australia and the capacity of the logistics network.
All shipments are managed by approved logistics partners operating within Australia.
Each order is assigned a tracking reference, allowing customers to follow delivery progress via the tracking link provided by email.
For enquiries regarding orders, delivery, or general assistance, please contact us using the information below.
Address: APT BLK 176 BOON LAY DRIVE #04-350, SINGAPORE 640176, SINGAPORE
Phone: +65 (919) 30793
Email: webmaster@loftmyhub.com
Business Hours: Monday to Friday, 10:00 am – 4:00 pm (excluding public holidays)
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